Word on the Street
I was experiencing frustrating difficulties with my TV reception. When I turned on the TV, I would see a black screen, hear popping noises, and the sound would fade in and out. Connec quickly diagnosed the problem as an HDMI cable issue and performed a simple fix. The technicians were very personable, professional and efficient.
Before I called the folks at Connec, I would drop out of video conferences or get cut off when trying to talk. Connec came out, proposed several solutions at reasonable prices, and got me back up and running after one morning's work. These guys get stuff done, done right, and done well. Highly recommend.
Our technician, Troy, was professional, courteous, and understanding. He took his time explaining how everything functions and how they interact. We would do business with Connec again.
I've used Connec several times over the years and the service is always excellent, timely, and professional. And their office staff rocks!
As usual, the response was timely. They quickly identified the issues causing the problem (which were not immediately obvious) and took care of them.
I commend Connec for the fabulous job that they did in the wiring and installation of 4 TV’s and a Sonos sound bar in my home. Unfortunately, a year later I had damage to my tv’s due to lightening… Edward, the owner, was extremely quick to respond and help me through the process of replacing and reinstalling the tv’s. His integrity in handling this situation was impressive and appreciated. I just cannot thank him enough! Edward is very thorough and goes out of his way to meet his clients’ needs. His installers were extremely neat, polite, trustworthy and did a stellar job. Not only did they install my tv’s but they took the time to set up my phone, computer… so that I could use them to listen to music through my Sonos sound bar. Additionally, they patiently showed me how to use all of my new “toys.” Their professionalism, pricing, timeliness, honesty, eagerness to serve their customers is beyond fabulous. From beginning to end, the work done by Connec was a smooth operation and a high quality job. No mess, no fuss…just good folks who are doing a great job. It is without reservation that I would recommend them! Thanks to Connec for doing me a "solid.” No more big box stores for me when I get better service and great prices from a trustworthy local company (:
As retirees, we travel frequently and knowing that our home is protected by our Connec security system gives us a great peace of mind and adds enjoyment to our travels.
I had a very pleasurable experience with Connec, Inc. They worked with me to understand what I wanted in my house and provided valuable information on the latest products being released to the market. Whenever I had questions about anything, they always answered them and responded in a timely manner. Their employees were very professional and were willing to address any concerns that I had. Working with Ed and Sharon, my equipment was successfully installed with no issues and I have been completely satisfied.
Connec is very knowledgeable and reliable. I have used their services for both my home and business.
For new install or upgrade I would use Connec, Inc. first. If I make a mistake with my remote, I can call and it will be solved. No problem with TV to computer.
Connec installed my home audio systems in my new home. They were very knowledgeable about the industry and very helpful in directing me with my home audio needs. I was extremely satisfied with their work. Shortly after moving in our new home, we decided to extend the number of televisions in our home. Connec met our needs again and finished the work with an A++ rating. Thanks again.
Connec always returned calls and kept appointments on time. Connec was very patient with us as we learned how to use our new remote and new TV. The technical personnel were very good and finished the work in a timely fashion.
Connec was very helpful in the instruction of operation of our systems. Very knowledgeable in all work areas. Best in the business.